Shipping policy
At ScreenBell, we are committed to making your shopping experience simple, convenient, and reliable. This Shipping Policy explains how we process and deliver your orders.
Order Processing
Once your order is successfully placed, our team begins processing it as quickly as possible. Orders are typically processed within 1–2 business days.
Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time
We aim to deliver orders within 5–7 business days after the order has been processed and shipped.
Please note that delivery times are estimates and may vary depending on your location, product availability, courier services, weather conditions, holidays, or other circumstances beyond our control.
Shipping Confirmation
Once your order has been shipped, you may receive a shipping confirmation containing relevant delivery information and tracking details, where available.
Please make sure that your shipping address, phone number, and other contact information are accurate when placing your order.
Delivery Delays
Although we work to ensure that orders arrive within the estimated delivery timeframe, unexpected delays can occasionally occur.
Delays may be caused by:
- Courier or transportation issues
- Severe weather conditions
- Public holidays
- Incorrect or incomplete delivery information
- High order volumes
- Remote or difficult-to-reach delivery locations
- Circumstances outside our control
If your order is delayed, we appreciate your patience while the carrier works to complete the delivery.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned to the sender. Additional shipping charges may apply for reshipping an order in such circumstances.
Lost or Damaged Packages
If your package appears to be lost, significantly delayed, or arrives damaged, please contact our customer support team as soon as possible with your order details.
We will work with you and, where applicable, the shipping carrier to help resolve the issue.
International Shipping
If international shipping is available for your order, delivery times may vary depending on the destination and local customs procedures. Customers may also be responsible for any applicable customs duties, taxes, or other charges imposed by their country.
Contact Us
If you have questions about your order or shipping, please contact our customer support team. We will be happy to assist you.
Thank you for choosing ScreenBell.
Estimated delivery time: 5–7 business days.